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Wed 3 Feb 2010
09:30 - 12:30

Venue: Phoenix Teaching Room

Provided by: University Computing Service


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Email: Managing Your Messages and Saving Time

Wed 3 Feb 2010

Description

This course is aimed at people who are using Hermes (or other cam.ac.uk mail servers) and who want to manage and take control of their email because it is taking up too much of their time. It will cover valuable tips and techniques for managing email effectively. The practical part will be self-paced: participants can select which exercises to do using either Hermes Webmail and/or Outlook. There will also be ample opportunity to ask questions.

Prerequisites

Ideally participants should be familiar with one or more of the main mail user agents (Hermes Webmail, Mulberry and/or Outlook) and basic file handling, Those totally new to email should come 15 minutes early (see note below).

Sessions

Number of sessions: 1

# Date Time Venue Trainer
1 Wed 3 Feb 2010   09:30 - 12:30 09:30 - 12:30 Phoenix Teaching Room Adrian Stone
Format

Presentations, demonstrations and self-paced practicals.

System requirements

Hermes Webmail on PWF Windows

Topics covered (depending on demand)
  • Dealing with attachments
  • Addressbooks
  • Preferences
  • Organisation of mailboxes
  • Filtering/rules including coping with junk mail (spam)
  • Setting up signatures
  • Sensible use of "bcc"
  • Good practice/"netiquette"
  • Troubleshooting
  • Discussion/overview of the advantages and disadvantages of the different clients.
Notes
  • The emphasis will be on using the Hermes mail server, although most of the concepts are applicable to using email in other contexts.
  • Beginners to email are welcome to come and work through exercises under supervision (arriving 15 minutes beforehand is advisable).
  • There is a separate course and also self-teach material on Outlook.
Duration

One half day session

Themes

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